Question 1

What payment methods and billing options do you offer?

Accepted Answer

We work with transparent billing and offer private and corporate customers:
 • Online payment via various portfolios
 • Payment with standard
 • Invoice to company address including VAT.

Question 2

Can I flexibly extend or shorten my stay?

Accepted Answer

Yes – Apartments Strauss offers flexible rental periods for short and long-term stays. If you would like to extend your stay or end it early, just send a short message to our team. We will check availability for an extension and adjust your booking accordingly. Cancellations are free of charge up to 30 days before arrival.

Question 3

Do you offer discounts for long-term stays or corporate quotas?

Accepted Answer

Yes – we offer our guests attractive long-term discounts for bookings of 28 nights or more. We are happy to create customized offers and tiered pricing for corporate bookings – just contact us.

Question 4

How and when do I receive my final invoice and receipts?

Accepted Answer

We will issue your final invoice after your stay. You will receive the auditable receipts by email. Upon request, we will be happy to issue them to your company address and include VAT.

APARTMENTS
STRAUSS

Frequently Asked Questions